This Privacy Policy describes how we collect, use, and share your information when you use our website, including www.unifiedorder.io and any subdomain used to host a Merchant's online store or menu (the "Sites"), our mobile applications (the "Apps"), and other services we may offer. The Sites, Apps, and other services are collectively referred to as the "Platform".
This Privacy Policy also explains how we use cookies and similar technologies. By using the Platform, you agree to be bound by the terms and conditions of this Privacy Policy.
1. Definitions
In this Privacy Policy, the following terms have the meanings set out below:
"Customer" means a person who places an Order from a Merchant through the Platform.
"Unified Order", "we", "us", or "our" means Unified Order.
"Merchant" means a person or business that sells products or services through the Platform.
"Order" means an order placed through the Platform.
"You" or "your" means the individual accessing or using the Platform and, where applicable, the corporation or other legal entity on whose behalf the individual accesses or uses the Platform.
2. Information We Collect
We collect the following types of information:
Personal Information
Personal Information is information about an identifiable individual. This includes information that can be used, either on its own or in combination with other information, to identify, contact, or locate an individual.
We collect Personal Information when you voluntarily provide it to us through our Platform or through other means.
For example, we may collect information such as your name, address, email address, telephone number, date of birth, and gender when you:
- Create an account.
- Make a purchase.
- Enter a contest or promotion.
- Communicate with us.
- Submit a review.
- Register to receive a newsletter.
- Complete a survey.
- Otherwise provide Personal Information through the Platform or in communications with us.
Payment Information
When Customers pay for Orders, we or our third-party payment processors may collect information such as your name, address, telephone number, email address, and payment card details.
Payment Information is collected and processed by our third-party payment processors in accordance with their respective privacy policies and terms of use.
Our current third-party service provider for payment processing is Stripe, Inc. ("Stripe").
You can review Stripe's privacy practices at:
https://stripe.com/en-ca/privacy
Geolocational Information
Certain features and functionalities of the Platform depend on your location.
To provide these features while you use a mobile device, we may, with your consent, automatically collect geolocational information from your mobile device, wireless carrier, or certain third-party service providers (collectively, "Geolocational Information").
You may choose not to allow us to collect such information. However, declining location access may prevent certain features or functionalities from operating as intended.
Technical Information
We may collect technical information when you access or interact with the Platform.
This information may include:
- IP address.
- Browser type.
- Device and operating system information.
- Unique device identifiers.
- Webpages visited before accessing the Platform.
- Location information.
- Date and time stamps.
- Crash reports.
- System activity.
- Other technical information relating to your interactions with the Platform.
Some Technical Information may constitute Personal Information, either independently or when combined with other information.
Information Collected Through Cookies and Similar Technologies
We or our third-party service providers may use cookies and other technologies to collect Technical Information and information about your activities on the Platform.
A cookie is a small piece of data stored on your device that helps websites recognize users, remember preferences, and support certain functionalities.
You may modify your browser settings to reject cookies or to notify you before accepting them.
If you choose not to accept cookies, you may still be able to use the Platform, although certain areas or features may not function properly.
Interest-Based Advertising and Remarketing
We or our third-party advertising providers may use cookies and similar technologies to recognize your browser when you visit other websites.
These technologies may allow our advertising partners to display advertisements based on your previous interactions with the Platform.
Some advertisements may be customized according to products or services you viewed or based on inferred interests.
You may opt out of certain interest-based advertising activities by adjusting your browser's cookie settings.
Even if you opt out, you may continue to see advertisements from us on other websites. However, those advertisements may no longer be personalized based on your browsing activity on our Platform.
Blocking cookies may also limit the availability or functionality of certain Platform features.
3. How We Use Your Information
We use Personal Information to provide our products and services, maintain the Platform, and manage our business operations.
We may use your information for the following purposes:
- To register and manage your account.
- To authenticate your identity when you log in.
- To provide, administer, maintain, and improve the Platform.
- To fulfill requests for products and services.
- To process Orders and payments.
- To communicate with you regarding requests, transactions, and services.
- To personalize and improve your experience.
- To protect the security and integrity of our Platform and business operations.
- To comply with legal and regulatory obligations.
- To provide updates, promotions, marketing communications, and service announcements.
We retain your information for as long as reasonably necessary to fulfill the purposes for which it was collected or as otherwise required by applicable law.
5. How You Can Access or Change Your Information
If you have an account, you may review and update certain Personal Information by logging into your account and modifying the information associated with it.
If you do not have an account, require assistance with your information, or have questions regarding our privacy practices, you may contact us at:
6. Links to Third-Party Websites and Social Networks
The Platform may contain links to third-party websites, services, and social networking platforms.
These links are provided for your convenience.
Unified Order does not control and is not responsible for the privacy policies, practices, or content of third-party websites.
We encourage you to review the privacy policies of any third-party services you visit, particularly when providing Personal Information.
This Privacy Policy applies only to information collected through the Unified Order Platform.
7. Storage Outside of Canada
Your Personal Information may be stored or processed by Unified Order or its service providers outside Canada.
When Personal Information is transferred, processed, or stored outside Canada, it may be subject to the laws and lawful disclosure requirements of the jurisdiction where it is located.
8. How We Protect Your Information
Unified Order takes reasonable measures to protect Personal Information against unauthorized access, use, disclosure, alteration, or loss.
These measures are designed to be appropriate to the sensitivity of the information and the risks associated with its processing.
However, no method of electronic transmission, internet communication, or data storage is completely secure.
Although we take reasonable precautions to safeguard information, we cannot guarantee that unauthorized access, cyberattacks, data breaches, or other security incidents will never occur.
Accordingly, we encourage users to exercise caution when transmitting sensitive information through the Platform.
9. Additional Protections for Minors
The Platform is not directed toward individuals under the age of 18.
We do not knowingly solicit or collect Personal Information from individuals under the age of 18.
If you become aware that a minor has provided Personal Information to us, please contact us at:
We will review the matter and take appropriate steps to delete such information, as required by applicable law.
10. Changes to This Privacy Policy
Unified Order may update or modify this Privacy Policy from time to time to reflect changes in our services, business operations, legal requirements, or privacy practices.
When we make changes, we will publish the updated Privacy Policy on our website and revise the "Last Updated" date at the beginning of this document.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
By continuing to use the Platform after changes become effective, you acknowledge the revised Privacy Policy, subject to applicable law and any additional consent requirements.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the collection, use, disclosure, or protection of your Personal Information, you may contact our Privacy Officer at:
Unified Order
Email: [email protected]
Website: www.unifiedorder.io
We will review and respond to privacy-related inquiries in accordance with applicable legal requirements.